Ample Foodstore - Melbourne organic online store Terms & Conditions, ordering, delivery and returns
Ample Foodstore is a Melbourne organic store ordering organic food and groceries in bulk quantities from our suppliers which affords us significant savings. We are able to forward these savings on to you when you order from our organic online store. When you register with us, you can place an order online. Orders are processed and delivered weekly to suburbs in Melbourne's Dandenong Ranges. And posted Australia wide via Australia Post. We also offer a Pick Up option from our Farm Gate Shed in Silvan.
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Terms & Conditions

Food with Thought

Terms & Conditions

 Ordering

When you register with us, you are able to place an order online. Orders are processed and delivered or posted weekly.

Fresh food orders close at 12 noon Tuesday for delivery to your door on Friday.  Pantry goods can be ordered throughout the week, for delivery via post or to your door, we will contact you to confirm.

When ordering through our website you will be transferred to our secure shopping cart, where you can pay with either PayPal, Direct Deposit or your nominated credit card

via a secure 128-bit SSL encryption payment gateway.

Delivery

Currently, we only offer a delivery service that covers the Yarra Ranges & Yarra Valley, Victoria.  You can use our Pick Up option from our Farm Gate Shed in Silvan.

The list of suburbs we deliver to can be found on our “Where we Deliver” page.  We charge a flat delivery rate of $5 or $10, depending on location.

All deliveries occur on a Friday by us, posted deliveries will use the most reliable and affordable Australia Post service.  We will contact you to quote the postage given to us by our local post office, we won’t despatch until given your permission and the balance required has been paid.

Please include any specific instructions at the time of checkout.  Someone will need to be home to accept the delivery, otherwise give instructions on where to safely leave your goods.

Ample Foodstore cannot be held responsible for any unforeseen damage or theft to your order when left in a designated area specified by you.

We recommend that your delivery is brought inside and stored away correctly ASAP.

Refunds and returns

If an item that you have purchased becomes out of stock, we will refund your account before your order is received.

Please contact us at amplefs@gmail.com within 24 hours of receiving your order should you have any concerns.

Refunds/exchanges may be organised if goods are faulty or not as described.  Refunds cannot be given for change of mind.

Disclaimer

Ample Foodstore’s maximum liability to you for products purchased from our website shall be limited to the refund of the purchase price you have paid for the products.

Ample Foodstore will not be liable for any property damage, personal injury, loss of use, interruptions of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages, however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise except which it is unlawful to exclude.

The information contained in this website is of a general nature only and is not intended to replace medical/health practitioner advice.

The website is intended to contain up to date and accurate information and pricing.  Occasionally, despite best intentions errors may occur and Ample Fooodstore cannot be held liable for such errors.

Privacy

Your personal details are only used to provide you with our foodstore & delivery service.

Once you have placed an order with us, we may send you emails notifying you of new products or specials.  You may unsubscribe from these at any time. We will not sell, lease, loan or share your private information or email address.  We hate spam as much as you do!